These Regulations define the general terms, conditions, and manner of providing services electronically by the business operating under the name Kausa Corporation Spółka Zoo with headquarters in Januszkowo, through the website Pandora-MT2.com (hereinafter referred to as: "Website").

§ 1. Definitions

    1.    
Working days - means the days of the week from Monday to Friday, excluding statutory holidays.


    2.    
Password - means a sequence of letters, numbers, or other characters selected by the User during Registration on the Website, used to secure access to the User Account on the Website.


    3.    
Character deletion code - means a sequence of numeric characters selected by the User during Registration on the Website, used to delete a given character within the User Account functionality.


    4.    
Consumer - means a natural person making a legal transaction with an entrepreneur not directly related to their business or professional activity.


    5.    
User Account - means an individual panel for each User, launched for them by the Service Provider after the User completes Registration and concludes the contract for the User Account Maintenance service.


    6.    
Referral Link - means a string of letters, numbers, or other characters, assigned to each User with a User Account, visible in the tab: "Account - Information".


    7.    
Login - means an individual User identifier, consisting of a string of letters, numbers, or other characters, required along with the Password to log in to the User Account on the Website.


    8.    
Materials - content and multimedia objects in the form of graphic files (including works within the meaning of the Act on Copyright and Related Rights and images of natural persons) that are posted on the Website by a User with a VIP Account, as part of services provided electronically by the Service Provider.


    9.    
Entrepreneur - means a natural person, legal person, or organizational unit that is not a legal person, to which the law grants legal capacity, conducting business or professional activity in their own name and making a legal transaction directly related to their business or professional activity.


    10.    
Dragon Coins Points (DC Points) - points received by the User according to the terms specified in the Regulations, credited to the User Account.


    11.    
Regulations - means these regulations.


    12.    
Registration - means a factual action performed in the manner specified in the Regulations, required for the User to use all the functionalities of the Website, including, above all, the possibility of creating a character in the game, whereas within the User Account, the User can create a maximum of 4 characters.

	13.    
Service Provider - means Kausa Corporation Spółka Zoo with headquarters in Januszkowo (88 - 400), 39a, NIP: 5621812808, REGON: 386323758, KRS: 0000846587, e-mail: [email protected], also being the owner of the Website.
	14.
Website - means the websites on which the Service Provider runs the Website, operating in the domain Pandora-MT2.com
	15,
Digital Content - means data produced and supplied in digital form.

    16.    
Durable Medium - means a material or tool that enables the User or Service Provider to store information addressed personally to them, in a way that allows access to the information in the future for a period appropriate to the purposes for which the information is intended, and which allows for the reproduction of stored information in an unchanged form.

	17.    
Agreement - means an agreement concluded remotely, under the terms specified in the Regulations, between the User and the Service Provider.

    18.    
Service - means a service offered by the Service Provider via the Website.

	19.
Account Suspension - Temporary or permanent blocking of access to the services of the Pandora-MT2.com website caused by the User's reprehensible behavior.

	20.
Chat Block - Temporary blocking of communication with other users of the Pandora-MT2.com website caused by the User's reprehensible behavior.


    21.
Warning - A warning from the Administration that is applied when the User tries to break the regulations of the Pandora-MT2.com website


    22.
Administrator(GA) - means an entity who is the administrator of the Pandora-MT2.com website and who performs the duty of maintaining order.


    23.
Super Game Master(SGM) - means an entity who is an assistant to the Administrator of the Pandora-MT2.com website and who performs the duty of maintaining order.


    24.
Game Master(GM) - means an entity who is an assistant to the Administrator of the Pandora-MT2.com website and who performs the duty of maintaining order.


    25.
Test Game Master(tGM) - means an entity who is an assistant to the Administrator of the Pandora-MT2.com website and who performs the duty of maintaining order.


    26.    
User - means an entity for which services may be provided electronically in accordance with the Regulations and legal provisions, or with which an Agreement may be concluded.

§ 2. General provisions and use of the Website

    1.
These regulations apply to everyone who registers on the Pandora-MT2.com website

    2.
These regulations may be changed at any time by the main administrator, but everyone will be informed about it.

    3.
Using the Pandora-MT2.com website is free, and using Dragon Coins Top-ups and VIP Account is voluntary.

    4.
All accounts created on the Pandora-MT2.com website are the property of the Website Administration, and the Administration only lends them for entertainment purposes.

    5.
By creating an account on the Pandora-MT2.com website, the user automatically agrees to receive commercial information via electronic means of communication within the meaning of the Act of July 18, 2002, on the provision of services by electronic means (Journal of Laws of 2002, No. 144, item 104).

    6.    
All rights to the Website, including economic copyrights, intellectual property rights to its name, its internet domain, the Website, as well as to templates, forms, logos posted on the Website (with the exception of logos and photos presented on the Website for the purpose of presenting goods, to which copyright belongs to third parties) belong to the Service Provider, and their use may only take place in the manner specified and in accordance with the Regulations and with the Service Provider's written consent.

    7.    
The Service Provider will make efforts to ensure that the use of the Website is possible for Internet users with all popular web browsers, operating systems, device types, and types of Internet connections. The minimum technical requirements enabling the use of the Website are an Internet browser version at least Internet Explorer 11 or Chrome 66 or FireFox 60 or Opera 53 or Safari 5 or newer, with JavaScript enabled, accepting "cookies" files and an Internet connection with a bandwidth of at least 256 kbit/s. The Website is optimized for a minimum screen resolution of 1024x768 pixels.

    8.    
The Service Provider uses a "cookies" mechanism, which, when Users use the Website, is saved by the Service Provider's server on the User's end device's hard drive. The use of "cookies" is aimed at the proper functioning of the Website on the Users' end devices. This mechanism does not destroy the User's end device and does not cause configuration changes in the Users' end devices or in the software installed on these devices. Each User can disable the "cookies" mechanism in the Internet browser of their end device. The Service Provider indicates that disabling "cookies" may make it difficult or impossible to use the Website.

    9.    
In order to place an order on the Website via the Website and to use services provided electronically via the Website, it is necessary for the User to have an active email account.

    10.    
It is forbidden for the User to provide content of an unlawful nature and to use the Website or free services provided by the Service Provider in a manner contrary to law, good customs, or violating the personal rights of third parties.

    11.    
In order to use the Digital Content provided by the Service Provider, the User should have equipment that meets the requirements specified each time on the Website. At the same time, on the Website, the Service Provider provides information about the functionalities and interoperability of Digital Content.

    12.    
The Service Provider declares that the public nature of the Internet and the use of services provided electronically may involve the risk of acquisition and modification of Users' data by unauthorized persons, therefore Users should apply appropriate technical measures that will minimize the above-mentioned threats. In particular, they should use anti-virus programs and protect the identity of Internet users. The Service Provider never asks the User to provide their Password in any form.

    13.    
It is not permissible to use the resources and functions of the Website in order for the User to conduct activities that would violate the interest of the Service Provider, i.e., advertising activities of another entrepreneur or product; activities consisting of posting content not related to the Service Provider's activity; activities consisting of posting false or misleading content.



§ 3. Registration

    1.    
In order to create a User Account, the User is required to complete a free Registration.

    2.    
Registration is necessary to place an order on the Website.

    3.    
In order to Register, the User should fill out the registration form provided by the Service Provider on the Website and send the completed registration form electronically to the Service Provider by selecting the appropriate function in the registration form. During Registration, the User sets an individual Password and Character deletion code.

    4.    
While filling out the registration form, the User has the opportunity to familiarize themselves with the Regulations, accepting their content by marking the appropriate field in the form.

    5.    
After sending the completed registration form, the User immediately receives, electronically to the email address provided in the registration form, confirmation of Registration from the Service Provider. At this point, an agreement for the provision of the User Account Maintenance service is concluded electronically, and the User gains the possibility to access the User Account and make changes to the data provided during Registration.



§ 4. Rights and obligations of the User

    1.
The User is fully responsible for sharing their personal data with third parties.

    2.
The User is fully responsible for how they use the Pandora-MT2.com website

    3.
The User is fully responsible for the loss of goods on the website such as items, characters, etc.

    4.
The User is obliged to respond to the administrators of the Pandora-MT2.com website truthfully and must disclose facts that the administration wants to know in order to improve the operation of the website, when necessary.

    5.
Offending and vulgar behavior towards other users of the website.
    a.) Blocking communication with other users.(30 hours+)
    b.) The user receives a temporary account suspension.(1 day+)

    6.
The Character Name on the User's account cannot contain vulgar, racist, or Nazi content so as not to offend third parties.
    a.) The user receives a warning in the form of 24-48 hours to change the Character Name.
    b.) The user receives a permanent account suspension.

    7.
The Guild Name on the User's account cannot contain vulgar, racist, or Nazi content so as not to offend third parties.
    a.) The user receives a warning in the form of 24-48 hours to delete the guild.
    b.) The user receives a permanent account suspension.

    8.
The Store Name that was set up by the User using "Bundle" or "Silk Spool" cannot contain vulgar, racist, or Nazi content so as not to offend third parties.
    a.) The user receives a warning in the form of store deletion by the administration.
    b.) The user receives a temporary account suspension.(1 day+)

    9.
The Horse Name which is a mount used by the player, i.e., the User as a means of transport, cannot contain vulgar, racist, or Nazi content so as not to offend third parties.
    a.) The user receives a warning in the form of 48 hours to change the Horse Name (Mount).
    b.) The user receives a temporary account suspension(30 days+)


    11.
Users are forbidden to use the main game chat, forum, and discord for trading equipment, items, yangs for real currency on Pandora-MT2.com
    a.) The user receives a permanent account suspension.
	b.) The user trying to perform the above activities even on a new account will receive a block from joining the server on their device.

    12.
Users are forbidden to post offers or auctions for the sale of the game currency "yang" and items from Pandora-MT2.com on internet portals such as allegro, ebay, olx, and all similar types.
    a.) The user receives a permanent account suspension.

    13.
Users are forbidden to modify the game client for the purposes of gaining their needs.
    a.) The user receives a permanent account suspension.
    b.) The user receives a suspension of linked accounts.


    14.
Users are forbidden to act in any way to the detriment of the Pandora-MT2.com website
    a.) The user receives a permanent account suspension.
    b.) The user receives a suspension of linked accounts.

    15.
Users are forbidden to use various types of software facilitating the use of the website.
    a.) The user receives a permanent account suspension.
    b.) The user receives a suspension of linked accounts.

    16.
Users are forbidden to use various types of software that the website administration has not made available while on it.
    a.) The user receives a permanent account suspension.
    b.) The user receives a suspension of linked accounts.
    
    17.
Users are forbidden to advertise similar websites to this one that provide similar services to the Pandora-MT2.com website
    a.) Blocking communication with other users(30 hours+)
    b.) The user receives a temporary account suspension(3 days+)
    c.) The user receives a permanent account suspension.

    18.
Users are forbidden to discriminate against other people using the Pandora-MT2.com website because of their gender, religion, nationality, or origin.
    a.) Blocking communication with other users(30 hours+)
    b.) The user receives a temporary account suspension(3 days+)

    19.
Users are forbidden to distribute any personal data on the territory of the Pandora-MT2.com website
    a.) Blocking communication with other users(30 hours+)
    b.) The user receives a temporary account suspension(3 days+)

    20.
Users are forbidden to distribute pornographic content on the territory of the Pandora-MT2.com website
    a.) Blocking communication with other users(30 hours+)
    b.) The user receives a temporary account suspension(3 days+)

    21.
Users are forbidden to impersonate the Pandora-MT2.com website team
    a.) The user receives a permanent account suspension.
    b.) The user receives a suspension of linked accounts.

    22.
Users are forbidden to send real threats on the territory of the Pandora-MT2.com website
    a.) Blocking communication with other users(30 hours+)
    b.) The user receives a temporary account suspension(3 days+)


    23.
Users are forbidden to deliberately impede the conduct of live broadcasts on internet platforms for users with whom we have cooperation.

    a.) This point is not valid when it is a competition for the maximum level in the game.

    b.) This point is not valid when it is a competition in the game for a thing or virtual things.

    c.) When it is none of the above points a.), b.), the user receives a warning in the form of a message from the game administration.

    d.) When it is none of the above points a.), b.), c.), the user receives an account suspension(1 day+)
	
    24.
The sale of accounts for real currency is allowed, provided that the character has level 220 or higher. Breaking this point is prohibited, otherwise the following consequences will occur:
    a) permanent account suspension.

	25.
Users are forbidden to sell the currency "yang" and items belonging to Pandora-MT2.com for real currency.
	a.) The user receives a permanent account suspension.	
			
	26. If the virtual currency "yang" or items belonging to the Pandora-MT2.com website are produced in an unconventional way, then:
	a) The Administrator reserves the right to remove the currency "yang" and items without providing any information. 
			
In connection with the prohibition of selling the virtual currency "yang" and items belonging to the Pandora-MT2.com website, the following consequences will occur:
	a) removal of virtual items and reduction of the virtual amount of the "yang" currency.
	

§ 5. Additional Information and Rules

    1.
Only the team that is the administration of the Pandora-MT2.com website can judge users

    2.
When communicating with the Pandora-MT2.com website team, you should behave non-vulgarly and with respect.

    3.
The Administration will never ask you for your account password.

    4.
The Administration is not responsible for thefts that arise from the unskilled use of the Pandora-MT2.com website

    5.
The Administration has the right to suspend your account for Clarification if it sees any suspicious activities resulting from the user's account actions.

    6.
The Administration has the right to Temporarily suspend your account if it deems your actions harmful to users or the Pandora-MT2.com website

    7.
The Administration has the right to Permanently suspend your account if it deems your actions harmful to users or the Pandora-MT2.com website

    8.
The Administration has the right to delete your account from the Pandora-MT2.com website if it deems your actions harmful.

    9.
The Administration is not responsible for sharing your personal data to third parties.

    10.
Due to your acceptance of the "Withdrawal from the Agreement Conditions" when Topping up Dragon Coins and VIP Account, you are not covered by the 14-day "Withdrawal from the Agreement" right referred to in §10 section 4 of these regulations.
    
    11.
The administration of the website will not refund you the money spent on Topping up Dragon Coins and VIP Account.

    12.
The administration of the Pandora-MT2.com website will not return the money you spend on Topping up Dragon Coins and VIP Account as a result of blocking or deleting your account resulting from non-compliance with the regulations.

    13.
The Administration may, but is not required to, have evidence for which it blocked your account, as account suspension stems only from non-compliance with the regulations, and account suspensions mostly work to depopularize and disadvantage the Pandora-MT2.com website

    14.
Each action of the administration of the Pandora-MT2.com website is an action aimed at improving the development and future of the Pandora-MT2.com website

    15.
The Administration is not responsible for incorrectly sent SMS codes - the User is responsible for this, the Administration receives information about the transaction and money only when the content of the SMS code is correct.

    15.
The Administration of the Pandora-MT2.com website will not return items or the virtual currency "yang" as a result of another player's dishonesty. An exception may be when more people are affected by the same person.

§ 6. Services

    1.    
The Service Provider provides electronically to Users both paid and free services. Services are provided 24 hours a day, 7 days a week.

    2.    
The Service Provider provides the following free services electronically to Users:
    a.) Discussion forum.
    b.) User Account Maintenance.

    3.    
The Service Provider reserves the right to select and change the type, forms, time, and manner of providing access to selected services listed, which will be communicated to Users in a manner appropriate for changing the Regulations.

    4.    
The free Discussion forum service on the Website allows Users with a User Account to publish individual and subjective User statements through the Service Provider.

    5.    
Resignation from the free Discussion forum service on the Website is possible at any time and consists of the User ceasing to post content on the relevant Website pages.

    6.    
The User Account Maintenance service is available after Registration, according to the rules described in §3 of the Regulations.

    7.    
A User who has completed Registration can request the Service Provider to delete the User Account. The request to delete the User Account is equivalent to terminating the agreement for the provision of the User Account Maintenance service electronically, in accordance with §14 of these Regulations.

    8.    
The Service Provider is entitled to block access to the User Account and services provided electronically, in the case of the User acting to the detriment of the Service Provider, i.e., conducting advertising activities of another entrepreneur or service; activities consisting of posting content not related to the Service Provider's activity; activities consisting of posting false or misleading content, as well as in the case of the User acting to the detriment of other Users, violation of legal provisions or the provisions of the Regulations by the User, and also when blocking access to the User Account and services provided electronically is justified for security reasons - in particular: the User breaking through the Website's security or other hacking activities. Blocking access to the User Account and services provided electronically for the mentioned reasons lasts for the period necessary to resolve the issue that constitutes the basis for blocking access to the User Account and services provided electronically. The Service Provider electronically notifies the User of the intention to block access to the User Account and services provided electronically at the address provided by the User in the registration form.



§ 7. Orders for paid services

    1.    
The Service Provider provides to Users with a User Account, electronically the paid service "Top up DC".

    2.    
A registered User can place orders on the Website for the Top up DC Service via the Website 7 days a week, 24 hours a day.

    3.    
The paid service "Top up DC" consists of awarding the user special points called "Dragon Coins" which they can use for various types of items supporting them in the game and granting users who do not have a VIP Account, rights, consisting of the possibility of posting their own Materials (graphic files) on the Website. The detailed scope of the paid service and the technical requirements that must be met for the User to add a graphic file are each time indicated on the Website.

    4.    
A User placing an order via the Website completes the order by clicking on the "Top up DC" tab located within the User Account and selects the payment method they are interested in and the period for which the "VIP Account" Service is to be provided. In the case of selecting one of the payment forms referred to in §7 section 9 letter a - §7 section 9 letter d, the User independently determines in the payment form the amount they want to allocate for the purchase of the "Top up DC" Service (gross price of the service), while receiving at the same time via the payment form information about the period for which the VIP Account Service will be provided, in case of making a payment in the amount indicated by the User. Adding a VIP Account to the order is done by selecting the command "Top up DC - order with obligation to pay", located under a given form of payment. Each time before sending the order to the Service Provider, the User is informed about the total price for the selected "Top up DC" service, the duration of the service, which will apply from the moment of service activation, the scope of the service, the number of DC Points that the User will receive in connection with the purchase of the "Top up DC" Service, as well as all additional costs that they are obliged to bear in connection with the concluded Agreement.

    5.    
Before concluding the Service Agreement, the User may consent, by checking the appropriate box in the service order form, for the Service Provider to start providing the service before the expiry of the deadline for withdrawal from the agreement.

    6.    
Sending the order form by the User constitutes the User's acceptance of the Service Provider's offer for the Top up DC and VIP Account Service, which is the subject of the order.

    7.    
Prices on the Website posted with a given Service are gross prices.

    8.    
The final price binding on the parties is the price of the Service contained on the Website at the time of placing the order by the User.

    9.    
The User can choose the following forms of payment for the ordered paid service:
    a.) bank transfer through the external payment system PayPal, operated by PayPal (Europe) S.à r.l. & Cie, S.C.A. headquartered in Luxembourg (in this case, the execution of the order will begin after the User completes the process of placing the order on the Website and after receiving information from the PayPal system about the positive completion of the payment, subject to §7 section 12).
    b.) bank transfer through the external payment system CashBill, operated by CashBill S.A. headquartered in Dąbrowa Górnicza (in this case, the execution of the order will begin after the Service Provider sends the User confirmation of order acceptance and after the Service Provider receives information from the CashBill system about the User making the payment, subject to §7 section 12);
    c.) payment card through the external payment system Paysafecard, operated by Prepaid Services Company Limited headquartered in London (in this case, the execution of the order will begin after the Service Provider sends the User confirmation of order acceptance and after the Service Provider receives information from the Paysafecard system about the User making the payment, subject to §7 section 12);
    d.) SMS+ payment (Direct Billing) - payment using a mobile phone, consisting of entering the User's mobile phone number in the payment form, the User receiving in return a one-time PIN code on the provided phone number, and then the User entering the received code in the payment form to activate the paid service. Payment using SMS is handled through the external payment system JustPay, operated by Digital Virgo S.A. headquartered in Warsaw (in this case, the execution of the order will begin after the Service Provider sends the User confirmation of order acceptance and after the Service Provider receives information from the justpay system about the User making the payment, subject to §7 section 12);
    e.) payment by mobile phone by sending a short text message (SMS) with the content specified in the payment form, via a mobile phone, to the phone number provided in the payment form. After sending the SMS message, the User receives in return an SMS message with a one-time code. The User, after entering the received code in the payment form, has the possibility to activate the paid service. Payment using SMS is handled through the external payment system CashBill, operated by CashBill S.A. headquartered in Dąbrowa Górnicza (in this case, the execution of the order will begin after the Service Provider sends the User confirmation of order acceptance and after the Service Provider receives information from the CashBill system about the User making the payment, subject to §7 section 12).

    10.
In the event of not receiving a return code after sending an SMS or Transfer, you should write a report to http://globalpay.pl/pomoc
    
    11.    
The User should make payment for the order in the amount resulting from the concluded Agreement within 7 Working days.

    12.    
In the event of the User failing to make the payment within the period referred to in §7 section 11 of the Regulations, the Service Provider sets an additional deadline for the User to make the payment and informs the User about it on a Durable medium. Information about the additional deadline for making the payment also includes information that after the ineffective expiry of this deadline, the Service Provider will withdraw from the agreement for the provision of the Top up DC and VIP Account service. In the event of the ineffective expiry of the second deadline for making the payment, the Service Provider will send the User on a Durable medium a declaration of withdrawal from the agreement pursuant to Article 491 of the Civil Code.

    13.    
In the event that the User consents to the commencement of service provision before the expiry of the deadline for withdrawal from the agreement in accordance with §7 section 5, the service will be activated after the User makes the payment. In the event that the User does not consent to the commencement of the service in accordance with §7 section 5, the service will be activated after the User makes the payment and after the expiry of 14 days from the conclusion of the agreement in accordance with §7 section 6. The validity period of the paid service is counted from the moment of service activation. Activation of the service means the commencement of the provision of the paid service by the Service Provider to the User.

    14.    
After concluding the Agreement, the Service Provider confirms its terms to the User, sending them on a Durable medium to the User's email address.

    15.    
At the User's request, the Service Provider sends by email, to the electronic address provided by the User during Registration or during ordering the service, an invoice covering the ordered paid services. The invoice is delivered by email in the form of an electronic file in PDF format. To open the file, the User should have free software compatible with the PDF format. The Service Provider recommends for this purpose the Adobe Acrobat Reader program, which can be downloaded for free at http://www.adobe.com



§ 8. Ways of collecting DC Points and rules for exchanging them for virtual items

    1.    
DC Points are awarded to the User:
    a.) in connection with the User concluding an Agreement for the provision of the paid Service "Top up DC", in the amount each time indicated to the User before placing the order, in the payment form for the Service;
    b.) in connection with the Registration of a new User in the Service who has registered using the Referral Link assigned to the inviting User, and then concluded an Agreement for the provision of the "Top up DC" Service - in the amount of 0 % of the number of DC Points received by the invited User, as a result of concluding an Agreement for the provision of the paid Service "Top up DC".
    c.) DC Points are awarded to the inviting User in the manner indicated above and in the amount indicated each time after the invited User purchases and pays for the "Top up DC" Service. DC Points are credited to the inviting User's Account after the invited User makes the payment in the amount resulting from the Agreement for the provision of the "Top up DC" Service and after the expiry of 14 days from the conclusion of this Agreement.

    2.    
The User can exchange DC Points collected on the User Account for virtual items, available within the User Account functionality, in the tab: "Our shop", by selecting the "Item-Shop" button placed next to the selected virtual item.
    
    3.    
In the "Our shop" tab, next to each virtual item, there is information about the number of DC Points, the possession of which entitles to exchange them for a virtual item, as well as whether a given virtual item is awarded for an indefinite or definite period, with an indication of this period.

    4.    
After making the exchange, the number of DC Points collected on the User Account will be reduced by the number of DC Points that were the subject of the exchange.



§ 9. Complaints

    1.    
The User may submit complaints to the Service Provider in connection with the use of services provided electronically by the Service Provider. The complaint may be submitted in electronic form and sent to the Service Provider's email address [email protected] In the complaint submission, the User should include a description of the problem. The Service Provider promptly, but not later than within 14 days, examines the complaint and provides a response to the User's email address provided in the complaint submission.

    2.    
The Service Provider enables the User who is a Consumer to use alternative dispute resolution. The authorized entity, appropriate for the Service Provider, is the Provincial Inspectorate of Trade Inspection in Krakow, ul. Ujastek 1, 31-752 Krakow, http://www.krakow.wiih.gov.pl



§ 10. Withdrawal from the Agreement

    1.    
A User who has concluded an agreement for the provision of services electronically may withdraw from it within 14 days without giving a reason.

    2.    
The withdrawal period begins on the day of concluding the agreement for the provision of the service electronically.

    3.    
The User may withdraw from the agreement for the provision of the service electronically by submitting a declaration of withdrawal to the Service Provider. The declaration can be submitted on a form, the template of which has been posted by the Service Provider on the Website at the address: https://www.rzetelny...f4155ee5f3e0a85. To meet the deadline, it is sufficient to send the declaration before its expiry.

    4.    
The Consumer may withdraw from the Agreement by submitting a declaration of withdrawal to the Service Provider via the form made available on the website at the address: https://www.rzetelny...f4155ee5f3e0a85. To meet the deadline, it is sufficient to send the declaration before its expiry. The Service Provider immediately confirms to the Consumer the receipt of the form submitted via the website.

    5.    
In the event of withdrawal from the Agreement, it is considered not to have been concluded.

    6.    
If the Consumer has submitted a declaration of withdrawal from the Agreement before the Service Provider has accepted their offer, the offer ceases to be binding.

    7.    
The Service Provider is obliged to immediately, not later than within 14 days from the date of receiving the User's declaration of withdrawal from the agreement, return all payments made by them.

    8.    
The Service Provider makes the refund using the same method of payment as used by the User, unless the User has expressly agreed to a different method of return, which does not involve any costs for them.

    9.    
If the Consumer exercises the right to withdraw from the Agreement after submitting a request to start providing the service before the expiry of the withdrawal period from the Agreement referred to in §10 section 1, they are obliged to pay for services rendered until the withdrawal from the Agreement. The amount of payment is calculated in proportion to the scope of the service provided, taking into account the price agreed in the Agreement.

    10.    
The right to withdraw from the agreement does not apply to the User in relation to agreements for the provision of services, if the Service Provider has fully performed the service with the express consent of the Consumer who was informed before the provision of the service that after the Service Provider fulfills the performance, they will lose the right to withdraw from the agreement.

    11.    
In the event of effective withdrawal from the Agreement by the User, they lose DC Points in the amount resulting from the concluded Agreement for the provision of the "Top up DC" Service from which they withdraw - in connection with the fact that such an Agreement is then considered to have not been concluded.



§ 11. User's responsibility for the content and Materials they post

    1.    
By posting content and Materials and sharing them, the User makes a voluntary dissemination of content. The posted content and Materials do not express the views of the Service Provider and should not be identified with its activities. The Service Provider is not a provider of content and Materials, but only an entity that provides the appropriate ICT resources for this purpose.

    2.    
The User declares that:
    a.) they are entitled to use economic copyrights, industrial property rights and/or related rights to - respectively - works, industrial property rights (e.g. trademarks) and/or objects of related rights that make up the content and Materials posted by them;
    b.) the placement and sharing of personal data, image, and information concerning third parties as part of the free service referred to in §6 above and as part of the paid service referred to in §7, took place in a legal, voluntary manner and with the consent of the persons whom they concern;
    c.) they consent to the viewing of published content by other Users and the Service Provider, as well as authorizes the Service Provider to use them free of charge in accordance with the provisions of these Regulations;
    d.) they consent to the creation of derivative works within the meaning of the Act on Copyright and Related Rights.

    3.    
The User is not entitled to:
    a.) post, as part of using the services referred to in §6 and §7 above, personal data of third parties and disseminate the image of third parties without the required legal permission or consent;
    b.) post, as part of using the services referred to in §6 and §7 above, content of an advertising and/or promotional nature.

    4.    
The Service Provider is responsible for the content and Materials posted by Users on condition of receiving prior notification in accordance with §12 of the Regulations.

    5.    
It is forbidden for Users to post, as part of using the services referred to in §6 and §7 above, content and Materials that could in particular:
    a.) be posted in bad faith, e.g. with the intention of violating the personal rights of third parties;
    b.) violate any rights of third parties, including rights related to the protection of copyright and related rights, protection of industrial property rights, trade secrets or related to confidentiality obligations;
    c.) be offensive or constitute a threat directed at other people, contain vocabulary that violates good customs (e.g. by using vulgarisms or terms commonly considered offensive);
    d.) be contrary to the interest of the Service Provider, i.e. content constituting advertising materials of another entrepreneur or product; content not related to the Service Provider's activity; false or misleading content;
    e.) otherwise violate the provisions of the Regulations, good customs, provisions of applicable law, social norms or customs.

    6.    
In the event of receiving notification in accordance with §12 of the Regulations, the Service Provider reserves the right to modify or remove content and Materials posted by Users as part of their use of the services referred to in §6 and §7 of the Regulations, in particular with regard to content and Materials which, based on reports from third parties or appropriate authorities, have been found to potentially violate these Regulations or applicable laws. The Service Provider does not conduct ongoing control of posted content and Materials.

    7.    
The User agrees to the free use by the Service Provider of the content posted by them, only within the scope of services provided by the Service Provider as part of the Website, in particular the publication of content on the Website.



§ 12. Reporting threat or violation of rights

    1.    
In the event that the User or another person or entity considers that the content or Materials published on the Website violate their rights, personal rights, good customs, feelings, morality, beliefs, principles of fair competition, know-how, secrecy protected by law or on the basis of an obligation, they should notify the Service Provider of the potential violation.

    2.    
The Service Provider, notified of a potential violation, takes immediate actions aimed at removing from the Website the content or Materials that are the cause of the violation.



§ 13. Protection of personal data

    1.    
The principles of Personal Data protection are included in the Privacy Policy.



§ 14. Termination of the agreement

(does not apply to agreements concluded for a definite period)

    1.    
Both the User and the Service Provider may terminate the agreement for the provision of services electronically concluded for an indefinite period at any time and without giving reasons, subject to the preservation of rights acquired by the other party before the termination of the aforementioned agreement and the provisions below.

    2.    
A User who has completed Registration terminates the agreement for the provision of services electronically by sending the Service Provider an appropriate declaration of will, using any means of distance communication, enabling the Service Provider to familiarize themselves with the User's declaration of will.

    3.    
The Service Provider terminates the agreement for the provision of services electronically by sending the User an appropriate declaration of will to the email address provided by the User during Registration.



§ 15. Final provisions

    1.    
The Service Provider is liable for non-performance or improper performance of the agreement, but in the case of agreements concluded with Users who are Entrepreneurs, the Service Provider is liable only in the case of intentional damage and within the limits of actual losses incurred by the User who is an Entrepreneur.

    2.    
The content of these Regulations may be recorded by printing, saving on a medium, or downloading at any time from the Website.

    3.    
In the event of a dispute arising from the concluded Sales Agreement, the parties will strive to resolve the matter amicably. The law applicable to the resolution of all disputes arising from these Regulations is Polish law.

    4.    
The Service Provider informs the User who is a Consumer about the possibility of using extrajudicial means of handling complaints and pursuing claims. The rules of access to these procedures are available at the headquarters or on the websites of entities authorized to extrajudicial settlement of disputes. These may be in particular consumer rights ombudsmen or Provincial Inspectorates of Trade Inspection, the list of which is available on the website of the Office of Competition and Consumer Protection.
The Service Provider informs that at http://ec.europa.eu/consumers/odr/ there is an online platform for resolving disputes between consumers and entrepreneurs at the EU level (ODR platform).

    5.    
The Service Provider reserves the right to change these Regulations. All orders accepted by the Service Provider for execution before the date of entry into force of the new Regulations are executed on the basis of the Regulations that were in force on the day the User placed the order. The change of the Regulations comes into force within 7 days from the date of publication on the Website. The Service Provider will inform the User 7 days before the entry into force of the new Regulations about the change of the Regulations by means of a message sent electronically containing a link to the text of the amended Regulations. If the User does not accept the new content of the Regulations, they are obliged to notify the Service Provider of this fact, which results in the termination of the agreement in accordance with the provisions of §14 of the Regulations.

    6.    
Agreements with the Service Provider are concluded in Polish.

    11.    
In order to use the Digital Content provided by the Service Provider, the User should have equipment that meets the requirements specified each time on the Website. At the same time, on the Website, the Service Provider provides information about the functionalities and interoperability of Digital Content.

    12.    
The Service Provider declares that the public nature of the Internet and the use of services provided electronically may involve the risk of acquisition and modification of Users' data by unauthorized persons, therefore Users should apply appropriate technical measures that will minimize the above-mentioned threats. In particular, they should use anti-virus programs and protect the identity of Internet users. The Service Provider never asks the User to provide their Password in any form.

    13.    
It is not permissible to use the resources and functions of the Website in order for the User to conduct activities that would violate the interest of the Service Provider, i.e., advertising activities of another entrepreneur or product; activities consisting of posting content not related to the Service Provider's activity; activities consisting of posting false or misleading content.